Amazon Giveaway: Frequently Asked Questions
1. Do I need an Amazon.com account to enter?
Yes, you will need to have one or create an account to enter. You may also need to have or create a Twitter account to enter.
2. How do I enter a giveaway?
When you find a link to enter a giveaway, simply click and follow the instructions on the page. You may be required to follow a Twitter account, Tweet a message, follow an Author, answer a poll, watch a video, or take some other action, and then either enter into a random drawing for a chance to win or tap the box to open and instantly see if you won.
3. Does it cost me anything to enter?
No. No purchase is necessary to enter or win.
4. How do I know there are prizes still available?
If you are able to enter a giveaway, prizes are still available. New entrants will not be accepted after all prizes are claimed.
5. How do I know what the prize is?
The prize title is on any landing and entry pages. Tap the prize title to see the prize image, price, and ratings. You can click the image to open the product detail page to learn more about the prize.
6. How do I know if I have won?
Giveaway winners are determined in two ways, via either random instant win or random drawing. For instant win, immediately after tapping the box you will find out if you are a potential winner. Random drawing giveaways require you to enter for a chance to win and then potential winners will be notified once the entry period has ended. Random drawing giveaways can have entry periods from 1 day to 30 days. Once you have been notified as a potential winner, you then need to confirm an eligible shipping address, and potentially provide tax identity information, in the time indicated to claim your prize. You will receive a confirmation email once your prize is claimed.
7. What is an eligible address?
In order to claim their prize, winners need to confirm a shipping address in the 50 U.S. states or District of Columbia. This must be a street address and excludes P.O. Box addresses or Amazon Locker delivery. If the value of all prizes in the giveaway exceeds $500 then addresses in Rhode Island are not eligible.
8. Will I be asked for my Social Security number?
If you win higher value prizes or if other circumstances apply, you may be asked to submit your tax information to Amazon for tax reporting purposes. Your information will be verified with the IRS via Amazon’s secure system and verification will only need to be completed once per customer. This information is not shared with hosts. You will need to complete this in the time indicated to claim your prize, otherwise the prize will be forfeited.
9. Who will send my prize and how long will it take to receive it?
For non-digital prizes, Amazon will ship your prize directly to you. It will be sent by either Standard Shipping or FREE Shipping. You can find general shipping information here. You will not receive specific tracking information for this package. Digital prizes will be added directly to your Amazon account.
10. What do I do if I won a prize but it was damaged when it arrived or it never arrived?
Contact Amazon Customer Service and have your prize confirmation email handy. They will help you get a replacement. Do not contact the host.
11. Can I return or exchange my prizes?
No, all prizes are final. If you do not want it, we suggest giving it to someone else who would enjoy it.
12. Where can I learn more about Amazon Giveaways?
Visit this page to learn more about Amazon Giveaways.